SO HOW DOES OUR SHIPPING WORK?
LimeFirst.com works with manufacturers and artisans across the world to source the coolest products at the prices that suit you.
This results in all our orders being shopped to you from across the world - from Thailand and China to Morocco. However we do ensure we can track our orders for your extra piece of mind.
Yet because your products are coming from so far away they often take 2-3 weeks to arrive. So no worrying if the product doesn't arrive the next day! Most of the time our product will arrive a lot quicker, but we want you to be aware this is out of our control!
This does mean we ship worldwide, so you can shop with us wherever you are.
Shipping is free WORLDWIDE on most items. On some items, we have Free Shipping over a specified amount of purchase.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-3 weeks for your order to arrive to the USA, Canada, Australia, UK and France (varies from product to product). Other countries can take an estimated of 1-4 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.